🧩 Product Questions
No. Due to small parts, our fidgets are not recommended for children under the age of 3 as they may pose a choking hazard.
Some fidgets may come apart during shipping.To assemble, align the switch and firmly press it until it clicks into place. If you need extra help, contact us and we’ll walk you through it.
Yes, if your product is defective or won’t assemble correctly, reach out to us and we’ll send a replacement.
We do offer replacement options—please contact us with your order details.
We use recyclable materials whenever possible. All production scraps are collected and recycled to reduce waste.
Yes! We offer both custom and wholesale options. Reach out through our contact page for details.
We primarily ship with USPS and UPS. Options are shown at checkout.
Sometimes carriers experience delays. Please allow a few days for updates before contacting us.
Free shipping over $65 applies to U.S. orders only. International shipping rates vary by country.
We mainly use DHL eCommerce for international deliveries.
On average, 2–4 weeks, depending on your country and customs process.
DHL often updates tracking in batches. If there’s no movement for several days, your package may still be in transit between facilities.
If it’s been more than 10 business days with no update, please contact us so we can investigate.
Refunds are offered for unused items returned within 30 days of delivery. See our full Refund Policy page for details.
Take a photo of the damaged product and packaging, then contact us. We’ll send a replacement or issue a refund.
